Asistente administritativo bilingüe

Descripción de la oferta

Join our team and be part of a US-based law firm that makes a difference from the beginning to the end of the legal process. The hours for this position are from 8 PM to 7 AM CST, 5 days a week (including weekends) Requirements -Take incoming calls, emails and texts, and determine if the potential new client meets the firms criteria for the particular advertised tort. -Articulate the value proposition, overcome objections, and, if qualified, persuade the lead that their best chance of achieving the desired result is by retaining our firm. -Schedule appointments as necessary for client call backs. -Respond, engage, and qualify all leads and inquiries in a timely and determined manner. -Qualify an ever-increasing % of leads, and do so more efficiently over time through training, real world calls, and constructive feedback based on your recorded conversations. -Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are). -Have a firm grasp on our client contract to address all client questions. -Develop an expert and constantly evolving understanding of the torts we are advertising. -Ensure that everyone who contacts the firm for help is better off for having done so. -Set our attorneys up for success with new clients by gathering pertinent information and entering it into our CRM. -Work with your lead to continue honing your qualifications skills based on their feedback and subject matter expertise. -Maintain and run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, appointments scheduled, and appointment show rates. -Never stop learning about our business, clients, our services, competitors, and how they tie together. Qualifications -Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence -Either previous successful sales experience, debt collection experience or a strong desire to begin a highly successful sales career -Experience in personal injuries. -Track record of meeting and exceeding goals. -Naturally curious and passionate; a lifelong learner. -A consistent, high-energy attitude with a strong, self-driven sense of motivation -The ability to deal with and thrive on objections and rejection on a daily basis -Positive attitude -A team player who serves as a bridge between our offices. Benefits: -Immediate inclusion into payroll from day one (regular payroll). -Legal social benefits (CTS, bonuses, profit sharing). -Partial coverage of EPS health insurance. -Career advancement opportunities. -Annual evaluations. -Potential performance bonuses. -Occasional extraordinary bonuses. -Paid holidays and vacation time.

Requerimientos

• Educación mínima: Técnico
• años de experiencia

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 3 días (actualizada)

Acerca de Peru Process Solutions SRL

American based company with a team of expert attorneys and legal assistants who have years of experience on wide range of practice areas. While the quality of legal services is largely defined by results, we believe the experience is improved when each client receives personalized attention. Peru Process Solutions is committed to providing excellent service while helping clients achieve their objectives.

Our team uses critical decision-making skills to secure substantial recoveries, m...

American based company with a team of expert attorneys and legal assistants who have years of experience on wide range of practice areas. While the quality of legal services is largely defined by results, we believe the experience is improved when each client receives personalized attention. Peru Process Solutions is committed to providing excellent service while helping clients achieve their objectives.

Our team uses critical decision-making skills to secure substantial recoveries, maximizing the value of each client’s case. We understand the time, energy and expense it takes to be present for clients while standing up to powerful, influential conglomerates.