Customer service representative (8AM a 5PM)

Descripción de la oferta

About us Foundever is a global leader in the customer experience (CX) industry. With 170,000 employees worldwide, we are the team behind the best experiences of more than 750 leading global and digital brands. Our innovative CX solutions, technology, and expertise are designed to meet our clients operational needs and deliver a seamless experience to consumers at moments that matter. Our core values are: - Creativity: Simplify, lead change. - Commitment: Strive to improve, positively influence. - Connection: sharing experiences, growing together. About the job We are looking for a talented and committed customer service agent to supervise the reception or completion of calls from new or existing passengers who wish to make a new reservation or make changes to reservations (resolve travel-related issues) already generated through the customers own tools, guiding interactions towards passenger satisfaction. Requirements Be at least 18 years old. Advanced level of English required. High school diploma. Peruvian nationality or work permit. Solid computer skills (Excel skills are a plus). Experience in customer service or call centers is a plus. Strong empathy and compassion. Problem-solving skills. Strong communication skills, both verbal and written. Ability to multitask. Company benefits: 48-hour work week. Full payroll from day one! Very central location for work (San Borja). Competitive salary and performance bonus. Excellent work environment and much more. Position type: Full-time

Requerimientos

• Educación mínima: Educación Secundaria
• años de experiencia

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 6 días (actualizada)

Acerca de Foundever

La misión consiste en ser las soluciones y el equipo tras las mejores experiencias para las principales marcas del mundo, invertimos en crear prestaciones innovadoras y que priorizan a las personas, diseñadas para ofrecerte una ventaja competitiva en los momentos que importan.