Travel Consultant - Advanced English skills are required

Descripción de la oferta

About the Role:
The Travel Consultant is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, trainer, problem solver, and company culture enthusiast all rolled into one!

G Adventures is a company that prides itself on changing lives through travel. We have a company culture based around unique core values that we live and breathe every single day.

Your mission is to connect with our travellers and agency partners; recommending and selling them the right trips based on their unique needs.

What you'll be doing:

Mission:
- Reach monthly sales targets while driving exceptional customer service KPIs
- Work with both speed and efficiency while consistently displaying compassion and care in every interaction
- Handle any booking issues calmly and with empathy
- Differentiate your service to provide a uniquely G experience for our travellers

How your Mission is Achieved:
- Connect with our prospective travellers both over the phone and via email
- Ask the right questions to ascertain the needs of each unique traveller
- Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
- Ensure the use of correct booking processes and procedures to minimise risk and reduce error rates
- Act at all times with the purpose of providing a life changing experience
- Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
- Make meaningful connections with both the global team, but also your travellers.

Desired Skills:
Must Have:
- Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
- A love of sales and travel
- Experience using a GDS system, preferable but not necessary
- Superior selling skills & exceptional customer service skills are required
- Excellent verbal & written communication skills in English and Spanish
- Problem solving/complaint resolution skills
- Extensive geographical knowledge & travel experience
- Flexible and energetic, with the ability to work independently as well as in a team environment
- Ability to work varying shifts and weekends as required
- Ability to navigate and use a variety of computer systems confidently with speed and efficiency
- Understanding of, and identification with, G Adventures’ Core Values
- Enjoy being a part of a global team
-This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office.

We thank all interested candidates; however only those chosen for an interview will be contacted.

***QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**

What do we offer you?

- Competitive salary commensurate with the role
- Competitive benefits package
- Birthday day off
- Vacation time for you to recharge
- Learning and growth opportunities
- Employee Resource Groups

Requerimientos

• Educación mínima: Técnico
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Microsoft Excel, Microsoft Outlook, Microsoft Office

Palabras clave: tourism, viaje, travel, vacaciones, holidays, turistico, tourist, turismo, consultor

19 de noviembre

Acerca de Grandes Aventuras del Peru SAC

Tour Operador Canadiense, especialista en Turismo receptivo con operaciones en los principales destinos turísticos de aventura a nivel mundia.