Administrative Assistant

Descripción de la oferta

LCE Telecom Peru S.A.C.
LCE provides comprehensive, cost-effective, custom-built cell tower solutions including construction, installation, and maintenance services for major wireless carriers, broadband service providers, tower owners, and equipment manufacturers. Our experienced installation and maintenance teams ensure superior cell tower and antenna installation and provide high-quality maintenance services to maximize system performance and longevity.
Admin Job Description
The Admin team provides timely response to customer inquiries, receives emergency and non-emergency job requests, schedules workflow, updates job status information, and takes appropriate action where needed. Admin maintains daily record keeping and detailed documentation of job requests. Admin works as a team and takes the initiative to reach out to other departments to help in job completion.
Job Duties
Receive and update new jobs through customer portals. Review and update company and customer databases daily. Coordinate job site access. Monitor Field Tech status throughout the day to ensure reports are received daily. Supply Field Techs with proper customer/job information. Assist with customer requests, status updates, rescheduling, and invoice updates. Send Job Completion Reports to customers. Process all billing upon completion of jobs. Monitor, process, and escalate job issues to supervisor. Review and file job completion reports. Inform Lead of jobs and/or updates on extensions needed. Assist Executive Sales as needed. Communicate performance standards and objectives. Keeps management informed of current changes and new developments. Generate and update customer quotes upon request.
Minimum Requirements
Fluent in English. Able to work in office in San Isidro. 2+ Years' experience, preferably in customer service. Proficient in Microsoft Office applications. Knowledge of SmartSheets software is a plus. Critical thinker. Ability to multitask. Effective communication skills required. Strong attention to detail and follow-through. Sound judgment and work ethic. Ability to maintain a safe and compliant workplace.
Shift: 11am-8pm Budget: 2,000-2,500 soles Job Type: Full-time

Requerimientos

• Educación mínima: Educación Secundaria
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: administrativo, administrative, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Ayer

Acerca de LCE TELECOM PERU S.A.C