customer service representative - english B2

Descripción de la oferta

We are looking for a proactive Customer Service Representative to join our team. In this role, you will be responsible for explaining to clients our agency’s services via chat and organizing meetings. A minimum of B2-level English is a mandatory requirement for this role.

Key Responsibilities:
Consulting Clients via Chat: Provide accurate and professional responses to client inquiries about our services, ensuring clarity and excellent service.
Scheduling Meetings: Efficiently manage and schedule meetings for clients based on their needs.
Ongoing Client Support: Assist clients with any follow-up questions or issues they may have, maintaining a high level of satisfaction.
Timely Communication: Ensure fast and effective responses to all inquiries, providing exceptional customer service in a timely manner.

Requirements:
A minimum of B2-level English proficiency (this is a mandatory requirement).
Excellent written and verbal communication skills, with the ability to communicate clearly and professionally in the written and the spoken format.
Strong multitasking and time management skills, able to work in a fast-paced environment.
A customer-oriented mindset with a positive and proactive attitude.
Previous customer service experience is a plus, but not required.

Requerimientos

• Educación mínima: Educación Secundaria
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 4 días

Acerca de SANDVIK DEL PERU SA